What To Expect At Apex Family Healthcare Services
Welcome to Apex Family Healthcare Services
Thank you for choosing Apex Family Healthcare Services. We are honored to partner with you and your family in providing quality, compassionate, and person-centered care. Our commitment is to ensure that every client receives services that promote health, independence, dignity, and overall well-being.
To help us better understand your needs and develop an individualized plan of care, all new clients are required to complete our Intake and Assessment Process.
New Client Intake and Assessment Process
Step
0.1
Initial Contact & Completion of Intake Documentation
Upon receiving your inquiry or referral, a member of our team will contact you to discuss your needs and answer any questions. You will also be required to provide documents, such as your ID, Ins. card, etc..
During your intake appointment, you will be asked to complete and provide the following information:
- Personal and demographic information
- Emergency contact information
- Medical history and current health conditions
- Medication list
- Insurance information (if applicable)
- Physician and specialist contact information
- Consent forms and service agreements
All information provided will be kept confidential and handled in accordance with applicable privacy regulations.
Step
0.2
Assessment & Development of an Individualized Care Plan
Meet with a licensed Assessor will conduct one of the following: Biopsychosocial Health Assessment (BHA), Individualized Treatment Plan, and Safety Plan (if applicable) to evaluate:
- Physical health status
- Functional abilities and limitations
- Mental and emotional well-being
- Safety concerns and environmental needs
- Personal goals and preferences
- Required support services and level of care
The assessment may be completed in person, virtually, or at the client's residence, depending on service requirements.
Based on the assessment findings, our team will develop a personalized care plan designed to address your specific needs and goals. The care plan may include:
- Psychiatric Evaluation
- Medication Management
- Previous Therapy Review
- Psychological Testing
- Substance Abuse Treatment Services
Step
0.3
Service Authorization and Scheduling & Ongoing Monitoring and Reassessment
Once the care plan is approved, services will be authorized and scheduled. Clients will receive information regarding:
- Assigned care staff
- Service schedules
Apex Family Healthcare Services is committed to providing high-quality care through continuous monitoring and periodic reassessments. Care plans will be reviewed regularly and updated as needed to reflect changes in health status, goals, or service needs.
Initial Treatment starts
Treatment services are initiated upon completion of the intake and assessment process and the development of an individualized treatment plan. Clients are encouraged to actively participate in their treatment and work collaboratively with their treatment team to achieve their personal goals.
It is important to attend all scheduled appointments with your treatment team to stay on track with your care. Consistent participation helps ensure that you receive the support, guidance, and services necessary for successful treatment outcomes.
Staying engaged in treatment helps you:
- Remain compliant with program requirements
- Avoid the risk of early discharge from services
- Build strong connections with your care team
Take the first step toward a healthier you by reviewing, understanding, and actively participating in your individualized treatment plan. Your commitment to treatment is an important part of your progress and success.
Continue Treatment with Recommendations
To support your continued progress and achieve the best possible treatment outcomes, it is important to follow all recommendations provided by your treatment team. Consistent participation in services, adherence to treatment goals, and regular communication with providers are essential components of successful care.
Ongoing Treatment Expectations
- Attend all scheduled appointments and treatment sessions.
- Follow recommendations outlined in your individualized treatment plan.
- Communicate any changes in symptoms, medications, or personal circumstances that may affect your care.
- Actively participate in treatment interventions and follow-up services.
- Schedule all follow-up appointments before leaving the office to prevent gaps in treatment.
Please note that same-day cancellations and no-show appointments may result in a fee, which will be applied to your next scheduled appointment.